Privacy Policy for AddictedCollectibles.ca

This Privacy Policy describes how your personal information is collected, used, disclosed when you visit or make a purchase from www.AddictedCollectibles.ca (the “Site”).

At Addicted Collectibles, accessible from addictedcollectibles.ca, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that are collected and recorded by Addicted Collectibles and Gift Shop and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Addicted Collectibles and Gift. This policy is not applicable to any information collected offline or via channels other than this website.

This Policy applies to any interactions we have with you on our website (including our webchat tool) when you message on mobile devices or through email. In this Policy, “we” and “our” mean AddictedCollectibles.ca, and “you” means any person who visits our website, direct online contact, on chats, call us or emails us. We will process your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), General Data Protection Regulation (GDPR), California Online Privacy Protection Act (CCPA)  Children's Online Privacy Protection Act (COPPA) & Data Protection Act (DPA),  when we have a contract with you to provide our Services to you or your organization, or if you have inquired about our Services for you or your organization.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

We collect Device Information using the following technologies:

    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

Also, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers Mention all types of accepted payments, email address, and phone number. This is called Order Information.

Some common examples of personal information may include:

• Name or alias
• Shipping or billing address
• ID numbers
• Financial information, such as credit card number or bank details
• Login and account information, including username, account number, or password
• Opinions about a person
• A person's emails to and from your customer services department
• Technical data, such as IP addresses, advertising IDs, device IDs, or cookie data
• Information about a person's appearance, race, ethnicity, or national origin
• Information about a person's health, social status, income, or employment
• Biometric information
  
  

How we use your information

We use the information we collect in various ways, including to:

Provide products and services and improve your experience. We may use your information to provide you with the product and services you have asked for, and to manage our relationship with you, including allowing you to interact, comment, and participate in an online activity on our website. We may use your information to monitor, improve and protect our products, content, services, and websites, both online and offline.

We also provide you with help and support where it is required. We may record phone calls or customer inquiries via online chat for quality and training and management purposes. Below lists are the summarized of How we use your information:

• Order processing and Taking payments and shipping products
• Provide Customer Services
• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud
  
  

Email Communication

We may email you marketing communications regarding our products and Services from time to time. We will only use your email address account for these purposes with your consent. Should you wish to withdraw your consent for email communications, please contact us or click the unsubscribe button at the bottom of the email communication.

Log Files

Addictedcollectibles.ca follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Addicted Collectibles & Gift Shop uses 'cookies. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

For more general information on cookies, please read "What Are Cookies" from Cookie Consent.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Addicted Collectibles & Gift Shop.

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Addicted Collectibles & Gift Shop, which are sent directly to the user's browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that AddictedCollectibles.ca has no access to or control over these cookies that are used by third-party advertisers.

Third-Party Privacy Policies

AddictedCollectibles.ca  Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

Share your information

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here:  https://www.shopify.com/legal/privacy.  We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or another lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Mention opt-out links from external services such as:

• Facebook
• Google

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.

Website Use

When you visit our website, we may collect your IP address. We may also collect non-personal information from you with the use of cookies. A cookie is a small text file that a website places on your computer that allows the website server to gather your browsing activities and non-identifying demographic information. We may use Google Analytics and other analytics vendors to help analyze how visitors use our websites, such as volume, traffic patterns, and related website information, but these statistics will include no personally identifiable information. This website contains links to other websites which are not owned or controlled by us. We are not responsible for the privacy policies or practices of any third party and you should use caution when accessing these other sites

Disclosure

We may disclose personal information to third parties that provide services or products to us, such as those that facilitate Payments. These third-party service providers may be outside of the USA/Canada and are only given the information they need to perform their specific functions. We do not authorize any third-party service providers to use your personal information for their own purposes. In addition to the disclosures reasonably necessary for the purposes identified above, we may disclose your personal information to the extent that it is permitted or required to do so by law.

We do not sell your personal information.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business deletes any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Securing Your Personal Information

We take reasonable technical and organizational precautions to protect the personal information in our custody against loss, unauthorized access or use, modification, and disclosure.

In general, information transmitted through the Internet may not be perfectly secure, and we are unable to guarantee the security of your personal information. However, we exercise great care to protect your personal information on our website. This includes, among other things, using industry-standard techniques such as firewalls, encryption, intrusion detection, and website monitoring. We store all the personal information you provide us on secure Shopify servers.

Your Rights

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information is corrected, updated, or deleted. If you would like to exercise this right, please contact us.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.

Please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Children's Information

Another part of our priority is adding protection for children while using the internet. Minor aged 13-16 have the right to opt-in the sales of their data, while those Under the age of 13 require the prior consent of parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Addicted Collectibles & Gift Shop does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact 

If you have any questions or complaint about this privacy policy, please contact: addictedcollect.ca@gmail.com  subject: privacy policy

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us Data Protection Officer (DPO) addictedcollectibles.ca@gmail.com , phone: 1 416-816-8167 or by mail using the details provided below: Addicted Collectibles & Gifts -2-7676 Woodbine Avenue, Markham Ontario L3R 2N2, Canada .

Last updated: June 24th, 2021

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